Customized Precision Stainless Steel Laser Cutting Stamping Welding Sheet Metal Parts Processing

Q1: How can I get a quotation and know the payment method?
A: Sending your project requirements and details to TM inquiry or our email. We accept many payment methods, such as T/T, L/C, credit card, etc.Specific details can be found in the quotation or contact our sales team for more information.

Q2: Are you a trading company or factory?
A: We are direct factory with experienced engineers and employees as well as approximate 3,000 square meters workshop area.

Q3. Is OEM&ODM service available?
A:Yes, we have 20+ years experience for OEM&ODM service. Please provide your needs and drawing.

Q4: What is your MOQ?
A: We don't have a fixed MOQ requirement, and can be flexibly arranged according to your needs and projects. Whether you need small batch production or mass customization, we can meet your needs.

Q5: What's kinds of information you need for a quote?
A: We accept multiple file formats, such as CAD, STP, STEP, IGS,PDF, etc.

Q6: Do you provide feasibility assessment and sample making services?
A: Yes, we can provide feasibility assessment and make samples to verify design and workmanship.

Q7: How do you protect your customers' intellectual property rights?
A: We attach great importance to the protection of intellectual property rights of our customers. During the cooperation process, we will sign a confidentiality agreement and take corresponding security measures to ensure that customers' designs, drawings and other confidential information will not be leaked or misused.

Q8: How long does the production cycle take? How long is the delivery time?
A: The production cycle and lead time depend on the complexity, quantity and other special requirements of your project. Generally speaking, we will negotiate the specific production cycle and delivery time with you after confirming the order, and clearly agree in the contract.

Q9: What shall we do if we do not have drawings?
A: Please send your sample to our factory, then we can copy or provide you better solutions. Please send us pictures or drafts with dimensions (Length, Height, Width), CAD or 3D file will be made for you if placed order.

Q10: If I have urgent order, do you provide expedited service?
A:Yes, we provide expedited service to meet customers' urgent needs. Please contact us as soon as possible and let us know your urgent requirements, we will try our best to arrange production and delivery to meet your time requirements.

Q11: I'm also purchasing from other factory now, but I need better service and price, would you match or beat the price I am buying now ?
A: We always provide the best service and competitive price to our customers,we would be more happy to quote our best price to you, just email us.

Q12: Is it possible to know how are my products going on without visiting your company?
A: We will offer a detailed production schedule and send weekly reports with pictures or videos which show the machining progress.

Q13 : What's the payment terms?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD,30% T/T in advance,balance before shipment.

Q14: What logistics and transportation methods do you offer?  Can it be safely transported to my destination?
A: The logistics company we work with provides various modes of transportation, including sea, air, land and so on.  We will ensure that your goods are transported safely and appropriately to your designated destination.